MENU Close

General Terms and Conditions

The General Terms and Conditions apply to all Boutique Hotel Miracolo di Mare service subscribers (guests) who order accommodation services for themselves or for their contractual partners. The client and Boutique HotelMiracolo di Mare (BB STUDIO d.o.o.) are subject to a contractual relationship, which is concluded at the moment when B&B receives a request to book accommodation with breakfast, either by phone, e-mail or any online booking portal. By doing so, the guest is deemed to have fully accepted the General Terms and Conditions.

Means of payment

At Boutique Hotel Miracolo di Mare we accept the following methods of payment:

  • cash
  • bank cards: Maestro, Master Card, Visa
  • payment by proforma invoice to the current account (transaction account)

advance payment (reservation fee) for direct bookings is mandatory (payment on bank account). The rest of the payment is settled on departure, in cash or with payment cards.

Arrival and departure

Check-in: between 3pm and 8pm on the day of arrival
In case of later arrival (after 8 pm) prior notice is required, at least one day before arrival.

Check-out: until 10.30 am on the day of departure
In case of later check-out – when the guest leaves the room after 10.30 am, the guest is charged a later departure in the amount of 100% of the cost of one of overnight stay in the selected room.

Cancellation of reservations

Free cancellation is possible 7 days before arrival.

In case of cancellation less than 7 days before arrival, the first booked night will be charged.

If a later arrival is not announced, and the guest does not pick up the keys by 8pm on the day of arrival, the arrival is considered cancelled. In this case, the room is rented to another guest and the guest who did not came or did not announced the late arrival is charged for one night.

In case of early departure, the B&B is not obliged to return the value of the overnight stay to the guest.

House pets

Pets are not allowed in Boutique Hotel Miracolo di Mare.


According to Slovenian legislation, smoking indoors is not allowed. Smoking is therefore prohibited at Boutique Hotel Miracolo di Mare, except in a marked area outside the building, in the Mediterranean Garden.


It is forbidden to store highly flammable objects, dangerous objects and objects that pose a danger to others and thus pose a threat to human life and health in any area in the Boutique Hotel Miracolo di Mare, especially in the rooms. It is forbidden to use the rooms for illegal purposes.

The use and possession of drugs and other illicit substances is prohibited.

Inappropriate behaviour towards staff or other guests of the accommodation is prohibited.

Boutique Hotel Miracolo di Mare assumes no responsibility for theft, damage, or loss of money, jewellery or other valuables / securities of the guest.

Property Boutique Hotel Miracolo di Mare

The guest is obliged to take care of the property of Boutique Hotel Miracolo di Mare. In case of loss or damage of property, the guest will be charged the cost of the damage. The damage is assessed by the accommodation staff in the amount of the actual costs of the damage. The guest must pay the cost of the damage directly to the accommodation.

The guest is also responsible for all actions of his or hers visitors in the area of ​​accommodation and for damage caused by family members. Boutique Hotel Miracolo di Mare has the right to charge damage to the guest even after the departure of the guest, if the guest caused it, but did not report it on departure or at any time during the stay.

Control of house rules

The house rules of Boutique Hotel Miracolo di Mare are part of the General Terms and Conditions and are published on the website, and it is also available to guests at the reception of Boutique Hotel Miracolo di Mare. The staff of Boutique Hotel Miracolo di Mare is authorized to supervise the house rules and in case that guest does not follow the house rules, they have the right to take the following measures: temporary or permanent ban the guest from the Boutique Hotel Miracolo di Mare, removal of the guest from Miracolo di Mare, a request for compensation for damage caused and loss of income due to the damage caused, informing the police if the parties involved in the dispute cannot resolve it unanimously.

Tourist tax information

Tourist tax, sometimes referred to as the city tax, is a mandatory surcharge under Slovenian law. It refers to every tourist who visits Piran and spends the night there. The tourist tax is paid by each guest to the accommodation provider.

These general terms and conditions are governed by Slovenian law. The parties agree that any disputes will be resolved by the court in Koper.

All listed prices, which are written on our offers and on the website, are expressed in euros (€, EUR) and include VAT.